Contact Us

Every message from a reader is welcome here. Our pages explain how non GamStop casinos handle sign-up, deposit limits, verification, payments, games and bonuses, and much of what keeps those explanations accurate comes from people who spot something we missed. If you have something to tell us, our team would like to hear it.

What we can help with

• Corrections: if a brand card lists a payment method, verification step or bonus condition that no longer matches what the casino shows, let us know which page it is and what you saw. A screenshot or link to the casino's own terms helps us check it quickly.
• Feedback: tell us if an explanation was unclear, too thin, or skipped a trade-off you expected to find.
• General site questions: how our pages are organised, where a topic is covered, or how to read the information on a brand card.

What we cannot do

We are an informational site, not a casino or a payment provider. We have no access to anyone's casino account and cannot look into deposits, withdrawals, bonus balances, verification checks, account closures or disputes. For any of those, please contact the casino's own support team directly, as only the operator can see and act on your account.

How to reach us

Email is the best way to get in touch: [email protected]. Please include a clear subject line and, where relevant, the page address you are writing about.

We read every message and usually reply within a few working days. Corrections that need checking against a casino's published terms can take a little longer, and we will update the page once we have confirmed the details.

Anything you send is handled as described in our privacy policy, so please avoid sharing passwords, card numbers or identity documents by email.

This site is for adults aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.